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This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
Orders are processed after payment confirmation. Processing includes order verification, quality checks, and packaging.
Shipping methods are selected based on order size, weight, destination, and logistics availability. The most efficient and reliable shipping option will be used.
Delivery times provided are estimates only and do not include delays caused by:
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient.
Customers are responsible for providing accurate and complete shipping information. Orders shipped to incorrect or incomplete addresses may result in delivery failure or additional costs.
Tracking information may be provided once the order has been shipped, subject to carrier availability.
If a shipment is significantly delayed or lost in transit, an investigation will be initiated with the shipping carrier. Resolution may include a replacement or refund depending on the outcome.
If a package arrives visibly damaged, customers should report the issue promptly and retain all packaging materials for verification purposes.
Orders containing multiple items may be shipped separately to ensure faster delivery and product availability.
An order is considered delivered once tracking information confirms delivery to the provided address.
This Shipping & Delivery Policy may be modified at any time. Updates take effect immediately upon publication.